Updating exchange address book


24-Nov-2017 01:09

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In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.

In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.

This morning I was asked to update the Global Address List and Offline Address Book in an Exchange environment.

You could wait for Exchange to do it automatically (the default schedule is once a day) but what when you want to force the update to take place right now?

In this dialog box, you can specify either No Details or Full Details.

These settings affect the offline address book download.

If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

To improve offline address book download performance, try defragmenting your hard disk.

In fact, Outlook cached mode will continue to download the offline address book every 24 hours regardless of whether the option is enabled.

Note: To locate this option, follow these steps: On the Tools menu, point to Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups. When you click to select the Download offline address book check box and then click Address Book Settings, the Offline Address Book dialog box appears.

If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.

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In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.(This could take several minutes) Outlook shows the "Updating Address Book" status for a long time. Outlook has a throttling feature that slows the address book update when you are working in Outlook.Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.